Issued By
Cumbria County Council


If you are elderly or have elderly relatives/neighbours, please be on the lookout for people targeting pensioners and offering a free damp-proof survey. The firm use hard sell tactics and invariably the ‘free’ survey results in expensive and unnecessary remedial work.

The firm often use an address in Docklands, London and are believed to be currently targeting Barrow. The company hit Barrow earlier this year and left elderly householders out of pocket.

Phil Ashcroft, Head of Cumbria Trading Standards, said

“Never employ cold callers. Experience shows that firms who arrive on the doorstep uninvited to do property repairs create problems. Overcharging and shoddy workmanship are their hallmarks”.

Cumbria Trading Standards would like to hear from anyone who thinks that they have been visited by
this firm. (Tel; 01229 894520)

Notes for Editors:

1. Businesses who cold call householders must give consumers a 7-day cancellation period (providing the contract if for more than £35). Failure to give this cancellation notice is a criminal offence that Cumbria Trading Standards will enforce.
2. For more information on this press release contact Pat Thomas (Trading Standards) on 01539 773591.