Distance Selling Regulations 2000

Home shopping is an established and fast growing part of a consumers shopping experience. An increasing number of businesses, from large supermarket chains to small specialist companies, are offering consumers a wide range of goods and services via the internet.

What are the Distance Selling Regulations?

Distance Selling Regulations give consumers certain rights and protection when they shop for goods or services 'at a distance.'

They apply to a business if they sell goods or services without face to face contact, for example via:

• The internet
• Text messaging
• Phone calls
• Faxing
• Interactive TV
• Mail order catalogues
• Mail order advertising in newspapers or magazines