E- Commerce Regulations 2002 Incorporating the Distance Selling Regulations 2000

What information does the online trader have to provide?

  • Their full business name
  • Their Geographical Address
  • Contact details which must include and email address
  • Details of any trade association membership
  • Their professional qualifications (mainly for services)
  • Their VAT number
  • The sellers identity and, if advance payment is required their address.
  • A description of the main characteristics of the goods or services
  • The price, including any taxes and delivery costs.
  • The arrangements for payment
  • The delivery arrangements ( or performance of a service)
  • The right to cancel the order
  • The cost of using the distance communication method if it is more than standard rate
  • How long the price or offer remains valid.
  • In the case of an ongoing contract for the supply of good or services its minimum duration.