Issued By
West Yorkshire Trading
Standards Service
 

Motor Trade Partnership Awards

The West Yorkshire Trading Standards Service “Motor Trade Partnership” is very pleased to be able to make formal presentations to two of its members:

· Wharfedale Select Cars, Bradford Road, Cleckheaton

· Grafton Garage, Worth Way, Keighley

Both of the above members have received an “Achievement Award”, in recognition of an unblemished complaints record for a complete year.

The latest complaints analysis has revealed that since the launch of the Partnership over a year ago, complaints against Members have fallen by a dramatic 62%.

The aim of the Partnership was to reduce complaints and increase consumer confidence in the Motor Industry. There are a large number of motors traders who ignore consumer’s statutory rights and make a profit from selling vehicles that are either clocked, have false service records or are unroadworthy. The Motor Trade Partnership scheme seeks to marginalize such traders.

Councillor Graham Clarke, West Yorkshire Trading Standards Service’s Chairman said: “The Service is very proud to be able to present these members with the awards. It is clear that these members are extremely committed to consumer satisfaction and to maintain a continually high standard throughout a full year is an outstanding performance, and one, which they should be very proud of.”

Martin Wood Chief Officer of West Yorkshire Trading Standards Service added:
“The Motor Trade Partnership has far exceeded the expectations of the Service and this is down to both partners striving to achieve the highest standards of consumer care. The focus has now got to be the education of consumers in West Yorkshire as to the benefits of the Scheme. I would urge any consumer who is looking to buy, service or repair a vehicle to choose a Motor Trade Partnership member and to “Look for the Logo”.


For further information please contact :

Graham Hebblethwaite, Divisional Manager/ General Media Contact 0113 289 8218
Paul Smith, Enforcement Officer Tel: 0113 289 8219
Angela France, Motor Trade Partnership Liaison Officer Tel: 01132 530241



NOTES TO EDITORS

The Official Presentations are taking place on: -

Wharfedale Select Cars, Bradford Road Cleckheaton on Wednesday 23rd April 2003 at 11am, a local councillor has been invited to make the presentation but details have yet to be confirmed. Also attending will be Richard Bramley, Divisional Manager of West Yorkshire Joint Services, Helen Andrews Education & Promotions Officer, Lee Paynter Motor Trade Partnership auditor.


Grafton Garage, Worth Way, Keighley on Tuesday 29th April 2003 at 11.30am, a local councillor has been invited to make the presentation but details have yet to be confirmed. Also attending will be Richard Bramley, Divisional Manager of West Yorkshire Joint Services, Helen Andrews Education & Promotions Officer, Lee Paynter Motor Trade Partnership auditor.

All photographers welcome.

Should you be unable to send a photographer, but still wish to publish this story, photographs will be available upon request. Please ring Angela France on the above telephone number.