Within West Yorkshire consumer advice is delivered through Consumer Direct.

To contact Consumer Direct call 08454 04 05 06

Monday - Friday 08:00 - 18:30
Saturday 09:00 - 13:00

To register a consumer complaint on-line, click here and then select Yorkshire and the Humber.

To visit the Consumer Direct website to see information on your rights as a consumer and what to do if things go wrong, click here

To find out more about Consumer Direct, click here

Document for download

  • Pledge to consumers click here.
  • Enforcement policy click here.
  • Food labels and how you use them click here.
  • Food service delivery plan 2007 - 2008 click here.
  • Feed Plan Appendix 1 click here.