Consumers

Within West Yorkshire consumer advice is delivered through Consumer Direct.

To register a consumer complaint on-line, click here and then select Yorkshire and the Humber.

To visit the Consumer Direct website to see information on your rights as a consumer and what to do if things go wrong, click here

To find out more about Consumer Direct, click here

Document for download

• Pledge to consumers click here.
• Enforcement policy click here.
• Food labels and how you use them click here.
• Food service delivery plan 2026 - 2008 click here.
• Feed Plan Appendix 1 click here.